OUTPATIENT CASE MANAGER
Transitional Resources’ (TR’s) mission is building better health, stable housing, and a community of support for people living with serious mental illness or a co-occurring disorder. Our programs provide pathways to recovery by offering a continuum of behavioral health services coupled with permanent, supportive housing or residential treatment. Transitional Resources is a small, effective agency that reduces homelessness and offers alternatives to psychiatric hospitalization. For more information about our work, please see Transitional Resources’ website at www.transitionalresources.org.
The Outpatient Case Manager’s goal is to provide services to clients with serious and persistent mental illness that will help them achieve their personal recovery goals, and increase their quality of life. The Case Manager will be expected to work with a diverse population and must be sensitive to the culture, religion, language, age, gender, and sexual orientation of the population served.
1) Develops and implements individualized treatment plans in collaboration with the client, focusing on the skills needed to successfully live and work as independently in the community as the consumer is able.
2) Educates consumers regarding the role of medication compliance in maintaining stability.
3) Develops healthy and effective working relationships with consumers,
their significant others, agency staff, psychiatrists, and other community supports. Maintains good professional boundaries with clients and their families.
4) Works with consumers in the community, assisting with developing skills to achieve or sustain independence.
5) Plans for and addresses consumers’ health care needs. Coordinates care with the agency Nurse Care Manager and with clients’ primary care providers.
Addresses substance use issues with clients within the framework of Harm Reduction. Uses Motivational Interviewing as appropriate.
6) Effectively intervenes in client crises and assists with and facilitates hospitalization if needed.
7) Assists consumers in developing meaningful daily activities and positive social relationships. Also assists in helping consumer pursue occupational and educational goals as desired by consumer.
8) Conducts outreach to clients’ homes on a regular basis and as needed. Assists with maintaining their housing, and coordinates with the Supported Housing Manager.
9.) Ensures that consumers meet their appointments, within and outside the agency; may accompany clients to appointments if needed.
10) Carries a caseload of approximately 40 consumers; maintains responsibility for high quality, professional records and other necessary documentation and completes it in a timely manner.
11.) The Case Manager is expected to engage in face-to-face services with clients at least fifty percent of their work-time, and document those services appropriately.
12.) Maintains quality documentation in accordance with agency, King County and WA state requirements.
13) Facilitates client intakes to services in accordance with their educational degree. Conducts full intakes and diagnosis justfication if they meet the criteria for a Mental Health Professional in WA state.
14.) Perform additional duties as assigned.
RELATIONSHIP WITH COMMUNITY AND CO-WORKERS
1) Contributes to cooperative working relationships with co-workers, other clinical staff, and with supervisory staff.
2) Solicits and provides case consultation and coordination as needed.
3) Presents a positive professional image of the agency to referral sources and other service providers and community resources needed by agency consumers.
BA or MA in Human Services plus two years treatment experience working with individuals with serious and persistent mental illness. Other social service experience may substitute. The position requires agency affiliated counselor registration, a valid driver’s license, an automobile, first aide/CPR training, HIV related training, 2-step TB test, criminal background inquiry, and fingerprint ID. The employees driving record must be acceptable in order to drive the Agency’s vehicles and transport clients. The employee must show proof of personal automobile insurance. Transitional Resources reimburses agency related travel at the standard rate set by the federal government to help cover the cost of insurance, fuel, and wear on the automobile.
Benefits include 22 paid leave days per year of service and 9 paid holidays, each pro-rated per fte; medical and dental insurance; long term disability insurance; voluntary participation in one the Agency sponsored 403(b) retirement plans and AFLAC and FSA cafeteria plans.
Monday through Friday, days.
Chief of Clinical Services
TO APPLY – only local candidates only, please.
Send cover letter and resume to Julie Watkins, Chief of Clinical Services, firstname.lastname@example.org.